Ah, ok, it's the Tempo Account field, and it's locked which makes it a bit more complex. The locked thing prevents you from doing a number of things to the field, and I think in this case, your only option is to make sire it is on the "create" screen.
Your screenshots show that it is on the default screen, which suggests that your project is not using the default screen for create now. You'll need to go through the "issue type screen scheme" to find out which one you are using and get it added.
Before that though, do you have "where's my field" available when you're in issue-create? That should tell you exactly what the problem is
Has anybody gotten this resolved? It is super annoying. First of all, my issue creation screen does not have this field at all, secondly, there is no way to change it to optional in the field configuration because this field "Account" is locked.
I'm not 100% sure without a screenshot, but I suspect you have a custom field called "Account", and the "field configuration" for the project says it is mandatory. But it is not on the create issue screen for you to fill in.
Either change the field config to make it optional, or add it to the create screen.
Thanks Nic. I'm not sure what's going on I've attached some screen shots. I tried to go to the field config and it says "locked." I tried to remove it entirely and it still throw that error. Thank you so much for the help! Screen Shot 2015-02-26 at 3.54.00 PM.png
Screen Shot 2015-02-26 at 3.48.30 PM.png
Screen Shot 2015-02-26 at 3.50.43 PM.png
Screen Shot 2015-02-26 at 3.49.57 PM.png
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