Why Jira shows as "<No comment>" when there is no "Work Description" entered ?

Srikanth Reddy Ningampally September 24, 2024

It is confusing how Jira shows as "No comment" when there is no "Work Description" entered, against the Time Spent in Work log?

 

It is observed, lot of users in my organization get confused with "Comments" section on the overall issue. When it says "No comment" under worklog, and add comment on the overall issue, instead of adding work description against the time spent.

 

Can it be said "<No Work Description>" instead of "<No comment>" when the user did not enter the work description against the time spent in work log ? Will this be fixed soon and being tracked, if someone already reported in the past ?

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2024

Hello, Good day. I don't see "no comment added" under worklog. Could you share a screenshot showing the specific message.

Screenshot 2024-09-25 at 9.46.54 AM.png

Srikanth Reddy Ningampally October 29, 2024

sorry for some reason, i missed your response

 

below is the screen shot, where it says "<No comment>" instead of "No Work Description"

 

No_Comment_in_Jira.JPG

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 31, 2024

Good day. Kindly let me know if you are using Jira server version or Jira cloud version ?

Srikanth Reddy Ningampally October 31, 2024

It is from my organization, it is Jira cloud version I suppose

Suggest an answer

Log in or Sign up to answer