Who can I @mention in comments?

What determines the list of users who I can see when I use @mention in comments?

I thought it would be people with the "browse project" permission, or with "assignable user" but it seems to only be my group of "jira-users". I've got other users (not members of jira-users) who can log into the project, and who I can assign issues to, but I can't @mention them in comments.

What's the logic for which users I am able to @mention?

4 answers

1 accepted

Accepted Answer
1 vote

Yes, I definitely entered the correct username.

After some more inveatigation, I think it seems to be taking into account the security level and only allowing you to mention users who can see the issue, which is exactly what I want it to do!

Hi, check again - did you enter correct @username? Maybe there is a difference between name and username in their profiles

Thanks George - yes, as I suspected. Jira is working in my favour today for a change!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,744 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you