White listing IP Address for incoming mail server (POP3)

Hi Iam trying to configure incoming emails to generate an issue.

In order to do that, I need to whitelist my on-demand server IP.

How can I tell what is the IP Address of my on-demand instance?

1 answer

0 vote
Maarten Cautreels Community Champion Mar 15, 2014

Hi Adam,

We encountered the same problem with our own OnDemand instance. Atlassian support redirected us to the following page: https://confluence.atlassian.com/display/AOD/IP+address+range+used+by+OnDemand

However these ranges might change (happened once in the last year), therefor it's best to watch the page so you get email updates when the ranges are changed.

Best,

Maarten

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,197 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot