Hi Paul,
These have to be in the JIRA System Administrators group:
Here is a list of administration tasks that only JIRA System Administrators (not JIRA Administrators) can perform:
Take a look at the About JIRA System Administrators and JIRA Administrators section of the Managing global permissions knowledge base article for a complete list of actions a user must be a JIRA System Administrator to perform.
Cheers,
Branden
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