Which is the best way to submit an issue via e-mail with pre-determined fields to be mapped within JIRa fields?

Hi,

I would like to create a form that can be sent via e-mail where users has to fill predefined fields, and map those email form fields into JIRa fields.

can you help?

Thanks

thiago

3 answers

0 vote
Henning Tietgens Community Champion Mar 06, 2013

You should take a look at JEMH plugin.

0 vote
I think the JIRA Enterprise Mail Handler plugin can help you with this. :)
0 vote
Janet Albion Atlassian Team Mar 06, 2013

Hi Thiago,

If you are using JIRA 4.x , the EzGooey Mail Handler might suit you https://marketplace.atlassian.com/plugins/com.capitalcityconsultants.jira.plugins.ccc-ezgooeymh in term of setting the value of the custom field.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,253 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot