Atlassian offers https://jira.atlassian.com/ for Bug-/Issuetracking.
If I have questions/remarks/bugs concerning this bugtracking service, where should I file/ask these?
Edit: Question is related to the offered service itself - not the product "JIRA"
I understand your question, the system for raising or tracking issues about jira.atlassian.com or even support.atlassian.com is mostly an internal system. I guess the best way for you to raise your remark, bug or suggestion about jira.atlassian.com for instance is by raising a support ticket in support.atlassian.com explaining the issue, and then a support staff or engineer can answer you or pass it to the relevant quarters on your behalf, quoting your support ticket.
I hope this answers the question.
Maybe this will help as well.
If you access (not sure if you have be be logged in or not. I am logged in) jira.atlassian.com scroll to the bottom the screen. You should see "report a problem" and "Got feedback" links.
For support.atlassian.com you have a 'report a problem' link at the bottom of the page.
I was on the system dashboard where I say those links.
Your question is confusing because you answered your own question by your own actions stated in the question.
If you find a bug for any atlassian you can either contact support or enter the bug into jira.atlassian.com under its project name. (jira, answers, fisheye, etc).
If you have a general question for any atlassian product, you post it on answers like you did. In this case you select tags to state which product your question goes with.
If I am misunderstanding question, please include additional information to make your question clearer.
Then, as Taiwo and Udo have already said, log them in Jira at http://jira.atlassian.com
Let me try to explain this again:
Or, in other words, you report problems with the service inside the service itself.
I'm not sure how else to explain it.
I have understood this - but I still can't see an appropriate project within jira.atlassian.com to file my problem. All the offered projects deal with Atlassian products they sell (as far as I see).
I already wrote a support request to support.atlassian.com as Taiwo suggested.
The comment above (just above your comment) was just a clarifaction to Udo's comment "Not sure what you mean about service" ...
Indeed it's recursive.
Atlassian provide an issue tracker called Jira. They have a public system for logging bugs with it which resides in Jira. If you have issues with that particular installation, then the answer is to log the problems with them, in that same system...
If there are problems with client Jira systems (i.e. you have a licence and need support), you log an issue in their Jira which is for support calls.
Everywhere I've worked, the Jira administrators have a support project for, well, Jira. In Jira. Atlassian are doing that too.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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