Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Where is the log generated in project import process

Trying to import a project from backup file, it passed the validation and completing re-indexing when it was aborted. Too many errors; In the web page there are information showing Where are the error message of Unable to create issue with key .....

Where are the logs generated regarding import process? Trying to get more detail information about why import of particular issues are failing,


2 answers

0 votes
Rodrigo Rosa Atlassian Team Sep 03, 2015

Hello Chao,

If your project import did not complete, you can refer to the JIRA log file. The Project Import tool will log details of the operation to this file, including any unexpected errors and exceptions. e.g. database locked out, disk full... etc.


Rodrigo Rosa

Your "JIRA log file" link is bad. I'm trying to find the log file. Can you provide a location on where to find that?

0 votes
Paulo Hennig Atlassian Team Sep 03, 2015

Helo Chao,
You can check this information on the catalina.out (<JIRA-INSTALL>/logs/catalina.out) log file.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you