Hi there,
Our OnDemand platform was designed and optimized by us specifically to host Atlassian applications and has multiple levels of redundancy built in. The applications themselves run on a separate front-end hardware node than that on which the data is stored. Hardware failure of the compute node is recovered automatically. Application data is stored on a RAID 10 (mirrored and striped) storage node which is replicated to a secondary storage node every four hours. If the primary storage node has a problem or becomes unavailable, the applications can be switched over to the secondary storage node.
I'm sorry to say that I can't be more specific than that, but hopefully that sufficiently answers your question.
All the best,
John
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