We are running Jira 4.3.4 and currently have over 5k pending email updates that will not flush from the mail queue. Where is the queue in the application so I can have an sys admin purge the queue and clear the mail queue displayed in Jira?
The Mail Queue is only stored in memory, so in the event that you want to forcibly flush it then you can do this by simply restarting your instance. The advice given by Radek is good so you should investigate these options, but if your mail notifications were being sent but have stopped then this can be caused by performance issues, and so you should check the following document for other possible fixes: https://confluence.atlassian.com/display/DOC/Performance+Tuning
If the issue persists, then open a ticket with Support and we will assist you in investigating the cause of this issue.
All the best,
Your issue may have several reasons, for instance:
You can find the "Mail Queue" option in the JIRA Administration page (bottom right Mail section). You have a Flush queue button there that can help you flushing the queue.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs