Where does the herzum add in live in my config? We cannot find it and the conditions on my workflow do not work

 

1 answer

1 accepted

0 votes

Check it's installed and enabled in Admin -> Manage addons.  A lot of add-ons also provide a link to their config screens in there (getting started in the last one I looked at)

Thanks...we had looked in Manage Add-ons, and no sign of it ever being there. But when I searched it via Atlassian Marketplace in the Admin screen, it had the option only to "install" ...so it looks like we purchased it, but for some reason never installed it (we arent live yet, still in test with this implementation ) 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,804 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot