Where can i set the expiry date of the SLA and get a notification before the expiry?

Where can i set the expiry date of the SLA and get a notification before the expiry?

2 answers

1 vote
Timothy Chin Community Champion Jan 10, 2016

I don't know whether JIRA ServiceDesk itself has that feature but you can use this add on:

Thanks for the advice, but this plugin is available only for server solution and not cloud solution.

Is there any solution available for the cloud?

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