Where can I find my new Confluence OnDemand instance?

We've had a Jira OnDemand instance for a few months and a self-hosted Confluence. Now I want to migrate from self-hosted Confluence to OnDemand. I've activated the Confluence OnDemand trial at https://my.atlassian.com/. My problem is that I have no way to access this Confluence. I've tried https://[oursubdomain].atlassian.net/confluence/ but it only tells me that I have no access to the Wiki functionality.

1 answer


I assume Confluence OnDemand trial version is successfully activated as above through https://my.atlassian.com/ . Do try the below links:

- Dashboard Confluence: https://<domain name>.atlassian.net/wiki/dashboard.action

- Administration Console: https://<domain name>.atlassian.net/wiki/admin/console.action

Give it a try !!!



Same problem:

Access Denied

You have not been granted access to the Wiki functionality.

If you believe you should have this access, please contact your administrator.

Alternatively, you can return to the dashboard.

"contact your administrator leads to"

Contact Site Administrators

Your JIRA administrator has not yet configured this contact form.

So can it be that Confluence hasn't really been activated? It's set to active at https://my.atlassian.com/ondemand/configure/.

You may check whether you have application access to wiki from here:

https://<domain name >.atlassian.net/secure/admin/user/ApplicationAccessConfig!default.jspa

In case it persists, you can submit a support case with the description and screen-shots of error message through SAC for us to further investigate.

Thanks a lot. This saved my problem - I just hadn't given myself access to the Wiki in there.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

246 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you