Where are the Diagnostics Section

I have got an error message saying:

"An error was encountered upon synchronizing Issue: MMD-692.

Below are the errors:

Error updating remote object, caused by. Error status 406:<?xml version="1.0" encoding="UTF-8"?> <errors>

<error>Status closed prevents ticket update</error> </errors>

These errors are also logged in the Diagnostics section in the Administration Console."

My question now is - where are the "Diagnostics Section" ??

1 answer

0 vote
Gary Sackett Atlassian Team Aug 31, 2012

Hi Helle,

These logs are most likely locked down to only allow Atlassian engineers to view them. Your best bet is to raise an issue @ https://support.atlassian.com, and our engineers can read the logs directly on your serve, and figure out what the issue is here.

Thanks,

Gary

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