Where are error logs stored, specifically those logs pertaining to notifications?

 

2 answers

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If you're having problems with notifications, you can run the JIRA Notification Helper to help you troubleshoot what's wrong. For that please refer the URL below.

https://confluence.atlassian.com/display/JIRACLOUD/JIRA+Admin+Helper#JIRAAdminHelper-NotificationHelper

If you want to take a look on the application logs, you should open a request on http://support.atlassian.com to request the log files.

Hope it helps! smile

Cheers

L.F

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As Luciano said, you have to contact Support. Also, email logs are not enabled by default, so we may need to enabled then and replicate the problem to have data.

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