My team had filed 10 tickets in a row, all tickets number were in series say XYZII-1, 2, 3....10.
Just one was missing , some one has filed with wrong description and later deleted the entire ticket instead of editing the description. I asked and answer was "Wasn't me". So I wanted to investigate it but failed to find out the one who did it.
I don't think that this is logged anywhere. But even if it is, I don't think that it is important to know who it was, it is more important to prevent this for the future.
We have restricted the permission to delete an issue to administrators only. And we configured our notification schemes, so that other admins are informed if an issue is deleted.
I know, this wasn't the answer to your question, but maybe a clue to prevent this situation in the future.
In logs/access_log* you could search for
With that information you get the remote IP from which the issue was deleted. Hope this information can help you to figure out the user. Also the session id there (last component in log line) could be used to search for the user home/log/in atlassian-jira-security.log to figure out the user
That's right, it's not. You can submit a support request and a support engineer can look into this for you, however the web server access logs will not be sufficient to indicate which user account was responsible. (It can give clues, such as IP address and browser though.)
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