Where/How do I reset the atlassian.mail.popdisabled property?

Issue is not getting created despite setting up mail handler

Mail log shows the below message

2013-02-14 14:12:14,624 INFO [] QuartzWorker-0 ServiceRunner Create Issue From Email Create Issue From Email[10001]: Mail is disabled.
2013-02-14 14:14:14,625 INFO [] QuartzWorker-0 ServiceRunner Create Issue From Email Service disabled by 'atlassian.mail.popdisabled' property.

Where do I reset the atlassian.mail.popdisabled property?

Thanks,

Manju

2 answers

1 accepted

0 vote

Those can be set on the command line (or in the script) when you start Jira.

Have a look at the system information page - it should list all the environment variables that matter, including the "mail disabled" ones - 'll need to find them in the startup script/environment and remove them, then restart Jira.

May be in setenv.sh ?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

199 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you