As stated in the title, whenver our lead JIRA Administrator submits a ticket via his email account, JIRA automatically submits the ticket with the reporter as "SAIT Administrator". It is also impossible to change the Reporter to his actual name.
We've tried sending other JIRA tickets via email under different accounts and the problem does not happen for them - only our lead administator.
Is this something done by JIRA to identify our SAIT Administrator or a bug in the system? Also, if it is intentional is there a way to change this so that JIRA will submit tickets reported by his name as opposed to what it says now?
I've attatched a picture for visual reference
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG