When writing JQL in Issue Navigator, custom field does not give list of options

Hi all,

JIRA 6.2.3 with ScriptRunner 2.1.17.

We have a custom field configured for type Bug: "Root Cause".  It's an optional Select List.

It has a ScriptRunner validator to prevent a Bug from being resolved as "Fixed" without a value for Root Cause:

!(issue.resolutionObject && issue.resolutionObject.name && issue.resolutionObject.name == "Fixed" && ! cfValues['Root Cause'] && issue.issueTypeObject.name == "Bug"

It looks like that when I put that ScriptRunner validator into place we lost the ability to get the list of options for the Root Cause field when writing JQL in Issue Navigator.

In addition, if while in Issue Navigator I write the following valid JQL:

"Root Cause" =  Vendor

The following warning is entered in JIRA's log file:

2015-04-27 14:50:36,406 http-bio-8080-exec-24 WARN philip.schlesinger 890x10599x1 cw8luv /secure/QueryComponent!Jql.jspa [fields.config.persistence.FieldConfigSchemePersisterImpl] Found more than one field config scheme for field config '12345'; returning first one

(FYI I know that this warning is what's being described in this known JIRA bug)


I've tried with no success:

  • Setting Search Template to "None", indexing, setting Search Template to "Multi-Select Searcher", indexing again
  • Adding Document to the list of issue types, indexing
  • Restarting JIRA



2 answers

1 accepted

I don't think this is anything to do with SR... seems like you are just hitting a known JIRA bug. You could verify this by creating a new field and applying the same logic. There is just no way that a workflow validator could affect the suggestions generator.

Thanks. If you have a moment, would you please take a peek at: https://answers.atlassian.com/questions/15283944/optional-select-list-custom-field-that-always-displays-in-issue-view-scriptrunner-scripted-field-or-custom-plugin ? I'm just trying to find out the most efficient way to tackle this situation..

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,119 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you