When viewing an issue and clicking the workflow button the status options have bracketed numbers after them. What does the number mean?

[David Paulson]

See example:

image2015-5-28 15:26:43.png

[David Paulson · Accepted solution]

Hi Nic,

As requested, please see attached a text copy of the workflow.  And below it, are the details that show if I click on the New(2) link near the top.Jira_Workflow_Text.jpg

Jira_New(2).jpg

[Nic Brough -Adaptavist-]

Yup, that's it - when you named the transitions you added the (2). Possibly because they were duplicate names and JIRA did it for you. You should be able to simply edit and rename each one now that you don't have the original transitions

[David Paulson]

Thanks Nic, that is what I needed to do. I appreciate your help.

[David Paulson]

We wanted the workflow to allow all statuses to transition freely to other statuses so we setup the workflow as seen in the attached diagram using the "All" option.  Could that be the issue?  Do we actually have to setup transitions between each status to the others?workflow.jpg

[Nic Brough -Adaptavist-]

No, the "all" should cover it. But if you had transitions with the same name when you created the "all" for each status, that could have caused it.

[Nic Brough -Adaptavist-]

The admin who built the workflow has added (2) to the end of the transition names for some reason.  Best guess is that the workflow already had transitions with those names, which blocks duplication, so the admin added the extra text to distinguish them from the originals (stretching the guesswork - they probably got rid of the old transitions as well, so the (2) should have been temporary and removed later)

[David Paulson]

Hi Nic, I helped with the setup and the text (2) was not added to the end of the transition names by us.

[Nic Brough -Adaptavist-]

I can't remember if it's automatic when you reuse an existing transition name, so it might not be a totally human action. However, the other possibility is an addon doing odd things to the names. Could you nip into the workflow and click on the transitions to see what their actual names are? In fact, it would be easier (especially if you are going to show us) to use the text view of the list of status - that tells us more in one go than the diagrams.