The admin who built the workflow has added (2) to the end of the transition names for some reason. Best guess is that the workflow already had transitions with those names, which blocks duplication, so the admin added the extra text to distinguish them from the originals (stretching the guesswork - they probably got rid of the old transitions as well, so the (2) should have been temporary and removed later)
I can't remember if it's automatic when you reuse an existing transition name, so it might not be a totally human action. However, the other possibility is an addon doing odd things to the names. Could you nip into the workflow and click on the transitions to see what their actual names are? In fact, it would be easier (especially if you are going to show us) to use the text view of the list of status - that tells us more in one go than the diagrams.
We wanted the workflow to allow all statuses to transition freely to other statuses so we setup the workflow as seen in the attached diagram using the "All" option. Could that be the issue? Do we actually have to setup transitions between each status to the others?workflow.jpg
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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