When trying to view "Agile/Manage Boards" in IE 8 we get a blank page.

When trying to view "Agile/Manage Boards" in IE 8 we get a blank page past "Manage Boards" and the following errors. This displays correctly in Firefox.

Atlassian GreenHopper (v6.0.3), JIRA 5.1.5

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; MS-RTC LM 8; .NET4.0C; .NET4.0E)
Timestamp: Mon, 22 Oct 2012 17:48:53 UTC


Message: Permission denied
Line: 17
Char: 1561
Code: 0
URI: http://199.134.193.235:8123/s/en_US-u2xuja/784/54/c0c1d9e4a368f21a0f20623a75e40b8e/_/download/contextbatch/js/gh-rapid-config,greenhopper-rapid-non-gadget,atl.general/batch.js


Message:
'Calendar' is undefined
Line: 1
Char: 1
Code: 0
URI: http://199.134.193.235:8123/s/en_US-u2xuja/784/54/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js


Message:
'GH.RapidBoard.ManageViews.init' is null or not an object
Line: 131
Char: 13
Code: 0
URI: http://199.134.193.235:8123/secure/ManageRapidViews.jspa
<br< a="">>

4 answers

1 accepted

Issue has been moved to atlassian support

https://support.atlassian.com/browse/JSP-141895

0 votes

Hi Larry,

It seems that you are using IE-8 in compatibility mode. I'm afraid that Greenhopper is not compatibile with any IE in compatibility mode as mentioned in the supported platform page.

You can turn it off via Internet Options > Advanced > Browsing > Uncheck "Automatically recover from page layout errors with Compatibility View."

Hope this helps, Vicky.

Tried unchecking and restarting IE but the issue still remains.

Agile/Classic boards display correctly. Only Agile/Recent... and Manage do not display.

Hi Larry, I would like to have the greater look of your data, is that possible for you to log a support ticket in our support site?

Thanks, Vicky

Im having the same issues here. was this ever resolved?

We have this issue when Kaspersky 8 is installed.

Unaffected where desktops using Kaspersky 6 and Users visiting the "Manage Boards" page using https rather than http.

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