When trying to view "Agile/Manage Boards" in IE 8 we get a blank page.

When trying to view "Agile/Manage Boards" in IE 8 we get a blank page past "Manage Boards" and the following errors. This displays correctly in Firefox.

Atlassian GreenHopper (v6.0.3), JIRA 5.1.5

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; MS-RTC LM 8; .NET4.0C; .NET4.0E)
Timestamp: Mon, 22 Oct 2012 17:48:53 UTC

Message: Permission denied
Line: 17
Char: 1561
Code: 0

'Calendar' is undefined
Line: 1
Char: 1
Code: 0

'GH.RapidBoard.ManageViews.init' is null or not an object
Line: 131
Char: 13
Code: 0
<br< a="">>

4 answers

1 accepted

0 vote

Hi Larry,

It seems that you are using IE-8 in compatibility mode. I'm afraid that Greenhopper is not compatibile with any IE in compatibility mode as mentioned in the supported platform page.

You can turn it off via Internet Options > Advanced > Browsing > Uncheck "Automatically recover from page layout errors with Compatibility View."

Hope this helps, Vicky.

Tried unchecking and restarting IE but the issue still remains.

Agile/Classic boards display correctly. Only Agile/Recent... and Manage do not display.

Hi Larry, I would like to have the greater look of your data, is that possible for you to log a support ticket in our support site?

Thanks, Vicky

Im having the same issues here. was this ever resolved?

We have this issue when Kaspersky 8 is installed.

Unaffected where desktops using Kaspersky 6 and Users visiting the "Manage Boards" page using https rather than http.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

707 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you