When trying to update issues in JIRA 7.4.2it freezes in internet explorer 11

We are facing issues when using Jira 7.4.2 with Internet Explorer 11. When trying to update issues in jira it freezes.

1 answer

0 votes

Hi Balu,

First, please be aware of our notes regarding IE 11 on our Supported Platforms page:

  • Minimum screen resolution of 1024 x 768 (when browsers are maximized).
  • 'Compatibility View' is not supported.

Can you tell us, do you also have the same problem when running IE with no add-ons? 

One more thing, is you may want to record a HAR file until you run into the crash, and having a look at that might explain the reason that IE is crashing.

I hope this helps!

Kind regards,

Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,504 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you