When trying to access a screenshot/attachment link when NOT logged into JIRA I am getting an Oops errror

I have a link sent over for an attachment/screenshot in one of the JIRA issues. When trying to access that link I get an Oops error.

 

If I access the same link while already logged into JIRA, it works fine.

 

I expected JIRA to take me to login page if not already logged in and then redirect once I am in to the screenshot

 

Any idea anyone?

1 answer

Hey Rizwan,

That's the default behavior. Since it's a direct link, it should give you an oops error. If you share the page that has the attachment, then you'll receive a login screen.

Cheers,

WZ

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,610 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you