When printing issue cards with an added descriptions field, the description text gets cut off

Norman Roy September 12, 2016

This question is in reference to Atlassian Documentation: Customizing cards

When adding the description field to the card and then printing it, the text of the description runs off to the side of the card instead of being wraped around to the next line. Is this a bug or is it working as specified? Sure looks like a bug.

12 answers

5 votes
Reto Bitschnau April 9, 2018

please fix this, its annoying

5 votes
Deleted user March 15, 2018

Still looking for a fix for this bug. Any new news?

3 votes
Kiki Smallenbroek - RUG CMS September 3, 2018

There's a workaround. Right click the text that doesn't fit on the card, and choose "Inspect element", or "Inspect" depending on your browser.

This opens a console, look for the window/tab that says "Rules" or "Styles" and find one that ends with ".ghx-card-xfield-value", you have to scroll down a bit.

There, uncheck the line that says "white-space: nowrap;". All the description text is in the card now.

jira issue.png

Lisa Newland April 30, 2019

Thanks Kiki

2 votes
Gamedust Admin November 15, 2017

Any news about this bug? I'm not eager to pay for plugin to have features which should be obvious.

2 votes
William Nettmann January 30, 2017

Same problem with 7.2.4 - clearly a bug.

2 votes
CITTI Dokunet January 11, 2017

We have this problem in JIRA software server 7.3. too and it will be very helpful if the description does not run off to the side of the cards. 

Looks really like a bug. 

0 votes
Rob Spaits November 5, 2019

This is still broken more than a year after being reported????

0 votes
Robert Dytmire July 15, 2019

STILL broken.  Perhaps the Jira team needs to use it's own tool and set a high-priority work item? Or any item?   Yeah, it's not rocket science but Atlassian needs to understand HTML and CSS for this to work.  Clearly they're ignoring the knowledge base and issues we raise.   

 

Here's a hint:  add  "word-wrap: break-word;" to your css. 

0 votes
Deleted user April 3, 2019

Still not working.

0 votes
Erik Dahlbäck January 4, 2019

Any update on this? It cannot be rocket science to fix and it's very annoying. This is one of the reasons why not all my teams is using Jira

0 votes
Björn Janßen August 18, 2018

Still broken.

0 votes
Magdalena Zacharczuk December 8, 2016

Hi Michael,

I assume that you've probably managed to solve this problem already, but if not perhaps you'd like to try Agile Cards for JIRA?
Our add-on allows users to design their card layout flexibly, providing full control over exactly which fields from the original issue (also where and in what order) appear on the final printouts.

Hope this helps.

Magdalena from Spartez

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