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  • When logging into FishEye / Crucible from JIRA, a new user id is created if it has not been created in FE/C. This causes a problem when users log in using different cases of their user ids.

When logging into FishEye / Crucible from JIRA, a new user id is created if it has not been created in FE/C. This causes a problem when users log in using different cases of their user ids.

Subsequently, a user may have reviews under ABC123 and abc123.

How can this be handled or avoided?

Thank you!

Janene

2 answers

0 votes
Janet Albion Atlassian Team May 14, 2013

Hi Janene,

If you have JIRA/Crowd Authentication settings in this FeCru instance, there is a setting call "Auto-add" which allow user FishEye to create user automatically when a user has successful login via Security Settings > Authentication > . You might want to opt for "Users must be added to FishEye manually" instead.

-Janet

This would mean I would still need to add both upper and lower case user ids for a single user - correct?
This will not only cause discrepancies in reviews, but also quickly utilize the licensed users (double dip).

Please advise.

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