Subsequently, a user may have reviews under ABC123 and abc123.
How can this be handled or avoided?
If you have JIRA/Crowd Authentication settings in this FeCru instance, there is a setting call "Auto-add" which allow user FishEye to create user automatically when a user has successful login via Security Settings > Authentication > . You might want to opt for "Users must be added to FishEye manually" instead.
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