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  • When i moved an issue from Project A ( Incidents) to Project B ( Question) , the "Request type" has changed to "No match", not to Question. How to fix this?

When i moved an issue from Project A ( Incidents) to Project B ( Question) , the "Request type" has changed to "No match", not to Question. How to fix this?

Catalin C
Catalin C August 14, 2015
 
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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 14, 2015

What is the "request type" field?  Is it a custom field, or are you using a Service Desk?

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Catalin C
Catalin C August 14, 2015

Service Desk

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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August 14, 2015

Hmm. The type should have prompted you to ask for a new one if the target project didn't have the same types as the source

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Catalin C
Catalin C August 14, 2015

Yes, i chosed "Questions" but after nothing happened, just No match ... Did you try to reproduce this, and work at you? :(

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