• Community
  • Products
  • Jira
  • Questions
  • When i moved an issue from Project A ( Incidents) to Project B ( Question) , the "Request type" has changed to "No match", not to Question. How to fix this?

When i moved an issue from Project A ( Incidents) to Project B ( Question) , the "Request type" has changed to "No match", not to Question. How to fix this?

 

1 answer

0 votes

What is the "request type" field?  Is it a custom field, or are you using a Service Desk?

Hmm. The type should have prompted you to ask for a new one if the target project didn't have the same types as the source

Yes, i chosed "Questions" but after nothing happened, just No match ... Did you try to reproduce this, and work at you? :(

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,025 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot