When editing an issue's type, I can't seem to select the new issue types I have created.

Herson Penaflor October 2, 2016

I have created new issue types and I can only still select two from the drop-down list below.

 

image2016-10-3 13:42:40.png

 

I have several on my list

image2016-10-3 13:43:24.png 

 

Thank you for any light you can shed on the matter.

Herson

2 answers

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Nic Brough -Adaptavist-
Community Leader
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October 2, 2016

I suspect the configuration for the ones that are not appearing is different to the configuration for the ones that do.

If the workflow or fields are different, you can't change the issue type with a simple edit - you have to go through validation and mapping, which is only triggered by using "move issue" (to the same project)

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TõnisO
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October 2, 2016

You need to add those types to your Projec'ts Issue Type Scheme, too.

Herson Penaflor October 2, 2016

Hello Tõnis,

The second screenshot is the list of issue types under the project's issue scheme.

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