When do we change 'My Changes' to default to 'Notify Me'

[Pan Wong]

Currently when creating new accounts, we see that 'My Changes' are defaulted to 'Do not Notify Me'.

I want to know how do we change it when we create and also how do we change it for existing accounts. We want people to be notified of certain issues that are being created.

I know that many will say this will increase the spam, but we've been locking down the notification scheme to reduce emails. However because of the profile settings, this will hamper the notification scheme that we have set up for this purpose.

Please let me know if there are any additional info I can give to come to a correct resolution

[Marlon Aguiar · Accepted solution]

Hi Pan,

If you go to User Management you gonna see on at left side menu the User Preferences option, there you can set the Notify Me settings globally. This is the path for it: https://example.atlassian.net/secure/admin/ViewUserDefaultSettings.jspa

Hope it helps!

Regards,
Marlon

[Jeison]

Just to add up, the global settings won't affect existing user preferences. So each user will have to access their profile and set the option to NOTIFY ME.

[Pan Wong]

Thanks so much!

I will notify the existing users in regards to updating their preferences in regards to this