When creating a new Issue, is it possible to have the Description pre-filled with a template?

Im looking to somehow implement a template in the Description field so when a user creates a new issue, the description will always look the same, they can just fill in the information there and submit.  Is this possible?

2 answers

1 accepted

1 vote
Maarten Cautreels Community Champion May 08, 2017

Hi Cody,

I'm afraid there is no default way of achieving this unfortunately. There has been a feature request for a while: JRASERVER-4812.

However there is a knowledge base article that offers a non-supported solution: https://confluence.atlassian.com/jira/setting-a-default-value-in-the-description-field-166003857.html

In the issue comments I've found a couple of plugins that might help:

JIRA Capture (from Atlassian) offers the Templates functionality in their browser extensions: https://confluence.atlassian.com/display/CAPTURE/Templates+and+Variables

Hope this helps.

Best,

Maarten

See also these, which might help depending on whether you use JIRA Cloud or Server:

Possible work-around if you have JIRA Cloud, which may have JIRA Suite Utilities installed:

https://community.atlassian.com/t5/JIRA-questions/Pre-filled-fields-upon-create-issue-for-jira-cloud/qaq-p/582022

Answers covering using ScriptRunner Behaviours on JIRA Server:

https://community.atlassian.com/t5/JIRA-questions/Pre-filled-fields-upon-quot-Create-issue-quot/qaq-p/310954 

0 vote

If you have Script Runner on JIRA Server you can use the Behaviours to do this

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

135 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you