When creating a new Issue, is it possible to have the Description pre-filled with a template?

Im looking to somehow implement a template in the Description field so when a user creates a new issue, the description will always look the same, they can just fill in the information there and submit.  Is this possible?

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1 votes
Maarten Cautreels Community Champion May 08, 2017

Hi Cody,

I'm afraid there is no default way of achieving this unfortunately. There has been a feature request for a while: JRASERVER-4812.

However there is a knowledge base article that offers a non-supported solution: https://confluence.atlassian.com/jira/setting-a-default-value-in-the-description-field-166003857.html

In the issue comments I've found a couple of plugins that might help:

JIRA Capture (from Atlassian) offers the Templates functionality in their browser extensions: https://confluence.atlassian.com/display/CAPTURE/Templates+and+Variables

Hope this helps.

Best,

Maarten

See also these, which might help depending on whether you use JIRA Cloud or Server:

Possible work-around if you have JIRA Cloud, which may have JIRA Suite Utilities installed:

https://community.atlassian.com/t5/JIRA-questions/Pre-filled-fields-upon-create-issue-for-jira-cloud/qaq-p/582022

Answers covering using ScriptRunner Behaviours on JIRA Server:

https://community.atlassian.com/t5/JIRA-questions/Pre-filled-fields-upon-quot-Create-issue-quot/qaq-p/310954 

0 votes

If you have Script Runner on JIRA Server you can use the Behaviours to do this

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