When commenting an issue error occurs because the link has extra string value other than the URL

I copy pasted a link of ticket from skype e.g: https://scrumdgs.atlassian.net/browse/BUNDLE-7053 AbdulQadir.T 

When i am commenting it shows a popup with this message below.

 

Communications Breakdown

The Jira server could not be contacted. This may be a temporary glitch or the server may be down.

Close this dialog and press refresh in your browser

 

 

1 answer

0 votes

Sorry, I am confused a bit.  Where are you trying to comment?  On the issue at the end of that link you have given?

Yes on the end of that issue i have given the link.

Ok.  That needs to go to Atlassian support, as it is a problem with a Cloud instance and we can't see the logs we would need to help debug it.

Please raise it with https://support.atlassian.com/contact

Okay i just wanted to let you guess know this issue.

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