When adding comment in a Jira bug, the "@" function to assign the comment to another user no longer works.
What setting needs to be set to have this working again?
welcome to the Atlassian Community!
Is it generally not working anymore or only for some users. The one you want to mention must have at least "browse permissions" to the project. Jira prevents mentioning somebody who would not be able to see the issue afterwards.
Generally you need the "Browse Users and Groups" permission from Global Permission to mention users.
Maybe someone removed this permission.
Thanks for the reply.
It is no longer working for some of us in the same project. We are still same members of the Jira project, so all members I want to mention should still be able to be mentioned as they can watch the comments.
Looks like I still have this permission, so I must investigate if someone changed something.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events