The user is new to the organization, he had his designated company email address. we tried deactivating and activating the user, try to rend the email. Still it does not work.
Atlassian Team members are employees working across the company in a wide variety of roles.
October 20, 2017 edited
Hi there,
Can you let us know if you're on Jira Cloud or Server? If on Server, can you confirm you have enabled outgoing mail? Do other users receive their invitation emails?
Kind Regards, Shannon
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.