Resolution Field can't be made optional. DO NOT put the field on any screen except the one presented in the transition where it is to be set. Resolution is a special field in JIRA. It has an initial value of ‘Unresolved’, which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set. Once it is set the issue ID will appear with as
strikethrough. If you reopen an issue the transition from closed to reopen needs to have a post function to CLEAR the resolution field to set it back to Unresolved.
The way to allow updates is to create a transition going back to the same status with the resolution field on the transition screen.
Limiting resolution options
Use the jira.field.resolution.include workflow property
for exampl jira.field.resolution.include =1,2,3 where 1,2,3 are the resolution ids
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events