When a priority is deleted does it send emails

HI,

I wanna delete the priorities that existes today in my Service Desk to create new priorities with new names.

I would like to know if I delete the existing priorities the issues that has these pririoties set will dispare emails to the Assignees and/or Reporters informing about that change.

Thanks.

2 answers

This widget could not be displayed.

You can rename existing priorities, but it changes them for all JIRA issues in all projects.

When you delete a priority JIRA will ask you what priority you want to use in existing issues, but I don't think it sends email. 

Joe Pitt Community Champion Apr 19, 2017

I would think it would send an issue updated email to anyone set to receive it. 

This widget could not be displayed.

I've just tested this on JIRA 7.3.7, and it does not sent any email notifications when you delete (and replace) a priority. 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

580 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you