When a particular value is selected in the drop down field, the text field becomes optional. But when the user clicks on the text field, suddenly mandatory symbol is shown near the text field

[fan]

Hi Team,

I have purchased the commercial license for Behaviour plugin and is using this plugin in my JIRA production instance. My requirement is I need to make a text field mandatory depending on the value selected in another drop down field. I was able to do this using the server side script. But am getting the below issue:

When a particular value is selected in the drop down field, the text field becomes optional. But when the user clicks on the text field, suddenly mandatory symbol is shown near the text field. Only in my production instance am facing this issue. In the dev environment I have tested this and this is working fine.

Could you please help me to solve this issue as soon as possible?

Thanks and Regards

Neena

[JamieA]

Neena, please could you raise a ticket at https://productsupport.adaptavist.com/secure/Dashboard.jspa. If you bought a commercial licence on the 18th Aug I need to check your organisation.

[fan]

Hi ... Can any one please suggest me a solution? Thanks and Regards Neena

[fan]

Hi Team,

Can anyone please help me to solve this?

Thanks and Regards

Neena