• Community
  • Products
  • Jira Software
  • Questions
  • When I try to make an attachement file, I get an error message " An internal error has occurred. Please contact your administrator." How can I fix this issue ?

When I try to make an attachement file, I get an error message " An internal error has occurred. Please contact your administrator." How can I fix this issue ?

Remy Malek February 6, 2016
 

2 answers

2 votes
viktorokolot
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 6, 2016

Hi @Remy Malek

if you use cloud jira, please Create a Support Request

 

0 votes
Remy Malek February 6, 2016

HI @Viktor Okolot

I have created a support request.

In fact, this is a known issue, the problem should be solved after a JIRA restart by the support team.

Thank you

 

Suggest an answer

Log in or Sign up to answer