When I try to login into jira it again goes to same page even though the username and password are correct?

[Satyendra Narwane]

When I try to login into jira it again goes to same page even though the username and password are correct.

I have also tried to uninstall & install the jira again, but its not working?

[Septa Cahyadiputra · Accepted solution]

Try change browser or clear browser cache and cookies.

[Satyendra Narwane]

thanks...

And it works on change browder..

[Henning Tietgens]

Did you get any error messages? Are the any error messages within the log files (see https://confluence.atlassian.com/pages/viewpage.action?pageId=16121981)?

Henning

[Onkar Ahire]

Hi Satyendra,

Please delete Application Data\JIRA xxx \plugins\.osgi-plugins\felix

or clear the browser cookies.