When I try to clone a ticket and the Clones link direct to itslef and no new ticket created

I want to clone a ticket.

  1. click "More" in the ticket view, and click "clone".
    clone1.png
  2. I click 'create' in  the pop-up window .
    clone2.png
  3. There is no new ticket created. And the 'Issue Links' is as following:
    clone3.png

This ticket is linked to itself. Could anyone help me?

Thanks a lot.

2 answers

0 vote
Peter Bengov Community Champion Mar 11, 2015

+1 on this issue

Hi Atilassian, I want to know what can lead such situation. I checked the background logs but didn't find any error message about it. So I'm not sure whether it is a bug or something else. Please help on it. Thanks. Kevin

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

565 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you