When I searched in Jira's advanced filter, I faced a problem.
Without any filtre I have totally 2925 matching issues.
project=Mailing has 932 matching issues.
component = banner 12 matching issues. (Project named YS, includes banner component.)
project != Mailing AND component != Banner has 826 matching issues.
and this solution does not match the result of project != Mailing AND component != Banner filter.
Did I make a mistake or is this a bug?
Possibly - needs a bit more investigation - could you try the following filters and see what numbers you get?
(I'm suspecting case sensitivity and the components in your projects not quite matching, but I'm not sure)
Thanks, that neatly rules out my first thought :-(
But it doesn't look at all right. component = banner (12) + component != banner (827) does not add up anywhere close to your total number of issues, so there's something else happening here.
Next, I'd try
Excellent, and the last one - your original query of "project != mailing and component != banner"?
If it comes out at 1982, then it's all good. If it does not, then I think you have one or more broken issues (by which I mean the indexing is broken). If you don't get 1982, then the next step would be to do a full re-index and see if that changes the result. May take a minute for your sized Jira, so you might want to talk to your users and schedule it (or wait until they've all gone home for the day, at least)
I don't think it is a bug. Basically, you are doing an AND on 2 NOT operations.
project != Mailing 1994 matching issues
component != Banner 827 matching issues.
An AND of both will return only the common issues between them. ie. 827 issues.
What happens when you try this?
project != Mailing OR component != Banner
I would expect 1994.
Yes, you're right. When I search for
project != Mailing OR component != Banner ı get 1994 matching issues.
But, should I not use the formula that I used before ? Let me check...
2925-(932+12)= ( 2925 - 932) + (2925- 12)
=("Without any filtre"- "project=Mailing") + ("Without any filtre"- " component = banner ") =NOT( "project=Mailing") + NOT( " component = banne ")
= NOT( "project=Mailing") AND NOT( " component = banne ")
= project!=Mailing AND component != banner
You are confusing yourself. It doesn't work that way.
project!=Mailing AND component != banner
It finds all issues not in Project (1994) and all issues not with component Banner (827). Then takes the common issues in both the results since the operator used is AND. It combines both when OR is used.
The key thing is, you are doing AND on negation (!).
Your just using the wrong numbers:
component != "JIRA Core" : 1158
That's every issue in the whole system, where the component is NOT set to "JIRA Core".
Now to check, how much issues in a certain project do NOT have this component:
project = "Atlassian Products" and component != "JIRA Core" : 56
56 Issues in the project Atlassian Products have NOT set the component.
Now to check, if all other issues in the system with the component NOT set to "JIRA Core", except those in the Atlassian Products project, sum up correctly, you do a search like:
project != "Atlassian Products" and component != "JIRA Core" : 1102
Works like a charm here ...
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs