When I move a story to Done it doesn't come up in the epic completed section on the planning board

As you can see in the below picture, there seems to be 5 issues in the below epic according to the planning board.


5 stories epic.PNG

In reality there is actually 7 (as per image below).  I have moved 2 issues in the epic to done, but all that seems to do is remove the issue from the epic count in the planning board view.  Ideally I would like that issue to be moved to the completed tally eg

Issues 7

Completed 2

Unestimated 5

Estimate 0

7 stories epic.PNG


I have tried a few things with changing the resolution, the status but I cant seem to figure out what the epic planning counts are based on so far.  


Any help would be muchly appreciated smile




2 answers

Hi Daniel,

Did you check Status Mapping under column section is properly mapped ? 

For example "Closed", "Resolved" or Done whichever is applicable in your case is properly mapped to Done column ?


Taha, you beautiful thing!


Thanks heaps that sorted it out and I would of never thought of that!


Hope you have a cracking weekend



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot