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When I go to click on User Management, I am presented with a 403 error

Barry Marelli1
Barry Marelli February 12, 2014

Hello JIRA world,

I am trying to access User Management, and I am presented with a 403 error.

Until then, I am unable to create new Users which is incredibly frustrating.

Does anyone have a suggestion please?

Thanks

Barry

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Barry Marelli1
Barry Marelli February 13, 2014

The problem was solved by adding Site-Admin to my User Groups. I can now successfully access User Management!!!!

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inspiratoadam
inspiratoadam February 19, 2014

How do I add Site-Admin to my User Groups if I can't get to User Management?

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Barry Marelli1
Barry Marelli February 20, 2014

I signed on with a User who had those permissions already. Without that option, I don't think I could have solved the problem without help from someone at JIRA.

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Sameera Shaakun2
Sameera Shaakunthala [inactive]
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February 19, 2014

If it does not reveal any confidential information of your client, could you please post a screenshot?

Is your JIRA behind a reverse proxy?

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