When I create a board that spans multiple projects, the backlog view doesn't show everything it should. Why not?

This question is in reference to Atlassian Documentation: How do I get a board to point to multiple projects

I have some doc people that work on multiple projects. I'd like to have a board that shows everything they are doing. So I created a board that spans projects and filters on their assignments. The Active sprint view looks ok, but the Backlog view is wrong. It shows a subset of their assignments. It's very strange too as it has a few things from different projects. Looks like a bug to me, but maybe I made a mistake creating this somehow. Any suggestions?

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Could you tell us what the board filter is?  And what you get when you run that filter in the issue navigator?

Then maybe pick an example issue you think should be in the backlog but is missing, and another that is on it that should not be - then we can look at why they might be wrong.

Sorry I had an error when I hit submit on this question and then lost my text so I submitted this one: https://answers.atlassian.com/questions/45973361. You can close or delete this one. Or even both as I determine this is because subtasks are not shown on the backlog view.

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