When I check the activity tab on Jira tickets I see history from years before the ticket was made?

Brady Tierney March 26, 2023

The activity field shows changes made to other jira tickets and to Confluence pages from years ago. The activity seems to go on for ages. Does anyone have any idea why this would be happening? This issue is only visible for admins customers do not see the endless list of activity history.

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Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 26, 2023

@Brady Tierney Welcome to the Atlassian community

Can you share a screenshot of what you are seeing?  Also did you migrate to cloud?

Brady Tierney March 27, 2023

No we haven't recently migrated to cloud. That ticket is only a few days old.

Brady Tierney March 27, 2023

Activity Screenshot .jpg

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 27, 2023

@Brady Tierney Do you have any automations or apps that run at the time of the issue creation?

Brady Tierney March 29, 2023

The backend team solved the issue by resetting the Jira nodes. Thank you for all your help!

Like Brant Schroeder likes this
IKP Reddy May 15, 2024

Hi @Brady Tierney ,

 

we are also facing the same issue. May i know what do you mean by resetting the jira nodes by backend team ?

 

Could you please share the info to solve this issue,

 

Thanks,

IKP Reddy

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