When I am trying to install a plugin I am gettting the following problem?Please help me I have attached the log.

There was an error loading the descriptor 'NCR SELECT' of plugin 'com.jira.ncr.select'. Disabling.

com.atlassian.plugin.PluginParseException: Could not load class: com.jira.ncr.NcrSelect

at com.atlassian.plugin.module.LegacyModuleFactory.getModuleClass(LegacyModuleFactory.java:46)

at com.atlassian.plugin.descriptors.AbstractModuleDescriptor.loadClass(AbstractModuleDescriptor.java:175)

at com.atlassian.plugin.descriptors.AbstractModuleDescriptor.enabled(AbstractModuleDescriptor.java:436)

at com.atlassian.jira.plugin.JiraResourcedModuleDescriptor.enabled(JiraResourcedModuleDescriptor.java:239)

at com.atlassian.jira.plugin.customfield.CustomFieldTypeModuleDescriptorImpl.enabled(CustomFieldTypeModuleDescriptorImpl.java:47)

at com.atlassian.multitenant.plugins.MultiTenantModuleDescriptorFactory$LifecycleInterceptor$3.run(MultiTenantModuleDescriptorFactory.java:258)

at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)

at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachTenant(DefaultMultiTenantManager.java:52)

at com.atlassian.multitenant.plugins.MultiTenantModuleDescriptorFactory$LifecycleInterceptor.handleEnabled(MultiTenantModuleDescriptorFactory.java:251)

at com.atlassian.multitenant.plugins.MultiTenantModuleDescriptorFactory$LifecycleInterceptor.intercept(MultiTenantModuleDescriptorFactory.java:190)

at com.atlassian.jira.plugin.customfield.CustomFieldTypeModuleDescriptorImpl$$EnhancerByCGLIB$$a6caeba0.enabled(<generated>)

at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1420)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModule(DefaultPluginManager.java:1227)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModules(DefaultPluginManager.java:1193)

at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:690)

at com.atlassian.plugin.manager.DefaultPluginManager.init(DefaultPluginManager.java:156)

at com.atlassian.jira.plugin.JiraPluginManager.start(JiraPluginManager.java:61)

at com.atlassian.jira.ComponentManager$PluginSystem.start(ComponentManager.java:684)

at com.atlassian.jira.ComponentManager.startPluginSystem(ComponentManager.java:243)

at com.atlassian.jira.ComponentManager.quickStart(ComponentManager.java:236)

at com.atlassian.jira.ComponentManager.start(ComponentManager.java:221)

at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:23)

at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:101)

at

1 answer

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Accepted Answer
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You can't install plugins in OnDemand, please use the right tags

This error is usually down to your atlassian-plugin.xml pointing to a class that is not there. Check the paths of the files within your plugin match what atlassian-plugin.xml is pointing to. Check the names and spelling of the files, including the case of the names, as it is case-sensitive.

The first two lines of your error hint at a problem though - if the package name for your plugin is com.jira.ncr.select then I'd expect the main class to be com.jira.ncr.select.NcrSelect and not what you've got - com.jira.ncr.NcrSelect - this may well be correct, but it's worth checking.

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