When I add a Gadget Subscription for Confluence in JIRA, the Confluence Gadgets do not appear in the list.

Hi,

I am using JIRA v.5.1.8 and Confluence v.4.3.2. I added a gadget subscription for my instance of Confluence and after it does not show any Confluence gadgets in the Gadget selection directory. Am I missing anything?

Cheers,

Graham

1 answer

0 votes

Are the remote APIs on Confluence turned ON? Are you seeing any error in logs?

And yes, the remote APIs for Confluence are turned on.

Which log should I check for an error (sorry, I'm new)?

Check the JIRA_HOME/log/atlassian-jira.log when you add the subscription. And also when you try to add a gadget.

I have the following error in my log while trying to add the Confluence subscription:

Error occurred while retrieving gadget spec for https://mycompany.com:8444/confluence/rest/gadgets/1.0/g/com.atlassian.confluence.plugins.gadgets:gadget-search/gadgets/gadget-search.xml

What is especially odd is that the URL it is trying to use is wrong. I didn't type in our SSL address but instead our HTTP.

Currently, JIRA and Confluence have Application links and from all accounts that is working. However, for some reason when I enter the HTTP address into the Gadget Subscription field it changes itself to the HTTPS address.

Any thoughts on how to stop it from altering itself?

What happens when you type the http address on broswer?

So here is what is happening...I go to the Add Subscription option and enter our HTTP address for Confluence (mind you its running on both HTTP and HTTPS). After I enter the URL and hit finished, the Gadget Subcription Entry appears on the page but the HTTP URL has been changed to the HTTPS url which does not appear to be working for gadget subscriptions. Is there a way to fix this?

You haven't answered my question. What happens when you type the http url in broswer? Is there a redirection to https?

Well, that is hard to say. Our 8080 and 8090 ports are running behind our firewall so you can only access them on the server itself. Confluence and JIRA are on the same box so that is fine. Our application links are running via the HTTP ports so I'm not sure what the difference is with the gadget subscription.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,969 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot