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The error message is: An unexpected error occurred. Refer to the logs for more information.
Our company's registered account is :email@example.com
So,how can I fix it? thanks.
I'd raise this with Atlassian Cloud support - to find out what it is, we need the logs, and only support has access to them.
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How can I find the logs? thanks.
How much time required to resolve this issue ? thanks.
Again, you need to read the logs to find out what the problem is. You can not do that on Cloud. So raise an issue with Atlassian Cloud support
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