Guys, we are aiming to prepare some training offering for Insight for JIRA. The training would be split into Basics/Advanced, but I wonder what functionalities and topics would be most interesting for You:
1. Designing Schemas and Object Types
2. Mapping and cross-referencing Objects
3. Imports and synchronising add-ons (SCCM, AWS, Azure, Google Cloud)
4. JIRA Insight Custom Fields setup
5. JIRA Workflows Insight Conditions/Validators/Postfunctions
6. Insight Discovery
7. Insight Automations
8. IQL/IQL in JQL
Plus what use cases are worth of sharing during training:
A. IT Assets/CMDB
B. HR Assets/Org Structures
C. Field Support (tech, commodity services etc.)
E. Some other business: Car Fleet Management, Radio/TV broadcasting assets etc.
Please note points above in answers, as well as any free comments.
I think the most valuable points are 1,2,4,5,7,8 and use case A is most common i think.
Insight discovery only applies to people who purchase that, so i wouldn't include it in the general trainings.
Same for the add-ons like SCCM.
I would cover the import CSV and import LDAP part as these are used in most insight implementations.
Hope this helps!
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