What will I lose if I allow my annual maintenance to expire?

I was just notified that my annual "Maintenance Period" is nearing the expiration date. Can somebody direct me to a web page describing what benefits I will lose if I decline to renew the Maintenance. In other words, what does "Maintenance" include? If I forego Maintenance renewal, do I lose use of the software? Free upgrades? Tech Support?

2 answers

1 accepted

Accepted Answer
1 vote

Basically you will loose support and updates. Keep in mind that, if you will buy maintanence after it expired, you will still have to pay for unused period.

I think I just found the answer to my own question here: https://www.atlassian.com/licensing/purchase-licensing#softwaremaintenance-2

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,563 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you